Welcome to our FAQ page 

Here you’ll find answers to the most common questions about using our app to enhance your event experience.

 Whether you’re planning a wedding, a corporate event, or a family gathering, Zenn Photos makes it easy for your guests to share and enjoy photos in real-time.

From setting up the app to customizing your event display, our FAQ section is here to help you every step of the way.

Explore the questions below to learn more about how Zenn Photos can make your event unforgettable.

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Zenn Photos is a WebApp (no download required) that allows guests to share photos and videos during your event in real-time.

It provides a seamless way to capture and display memories of all attendeed as they happen, and centralize these in ONE place.
Yes, you can customize the app's background, logo, and tagline to fit your event's theme.

Personalization options help enhance the guest experience.
Guests scan a QR code at the event, open the app, and upload their photos and videos for everyone to see live.

The app ensures a quick and easy upload process without any App download.
Yes we have a standard FREE offer with most functionalities available.

The paid options allow more & longer storage, one-shot download of all media, better security (see all features & options in pricing page)
Zenn Photos is suitable for weddings, birthdays, conferences, trade fairs, festivals, and many other events.

It's versatile and can be used for both personal and professional gatherings.
Guests simply scan a QR code, and the app opens on their smartphone without needing a download.

This makes it convenient and user-friendly.
You can create an event by entering your event details, choosing a background, and customizing your app through the Zenn Photos website.

The setup process is straightforward and user-friendly.
Yes, guests need an internet connection to upload their photos and videos. Wifi or 4G / 5G are ideal.

A stable internet connection ensures smooth uploads. Your App allows to give them the Wifi password of the venue. (Wifi Icon)
Yes, you can share the gallery link with all guests. You have full control.

This allows everyone to enjoy the photos and videos collected. They can also download each media or share them to social media.
The "control Panel" or "Client Panel" can be accessed from the app itself by clicking on the top-right menu Hamburger and then select the Client Panel Option

This section is reserved to the app manager (you can add one) and is password protected.
Photos and videos are displayed live on a full page browser that can be displayed on a large screen.

This allows for an engaging and interactive experience for all attendees and entices them to shoot more, making more memories for you.
Your app is set-up by default so that any new media gets inserted into the Live Slider as well as the Gallery. Allowing all photos & videos to be seen by your guest in real time and to display them on a large screen as they come

You have total control: in your client panel (tab MEDIA) you can deactivate (and reactivate this option with one click. From then on, you add the media, manually.
Yes. you can download individual photos and videos uploaded to the app after the event. This ensures you have a keepsake of all shared moments.

We offer a bulk download option
Yes and No. You allow all media to be "sent" to live slider (All or None). However you can always intervene in your client panel to delete or disable one specific media at any time.

We offer an automated moderation option

From your client panel you have an option to download each media individually, to avoid cumbersome multiple download we offer a paying option (here) to download all in a .zip file

Access this feature in your client panel (tab MEDIA)

In your "Client Panel" there are several tabs (Info, Setup, Media, statistics, Print) - their appearance depnds on the type of App you have and your subscriptions.

Each tab allows to control your app design and behaviour but also gives you access to many additional features

Zaags is a common platform for App creation, The original Zaggs Apps are dedicated to businesses in particular but not only in the hospitality sector (QR code controlled, mini hub of functionalities) and usually serve also as a mini website filled with functionalities. Many other types of businesses use Zaags.com: Shops notably. 

The App creation is extremely simple: Only a few seconds on our Create page  and your app is up and running. You can always improve it over time

But Zaags powers several other type of apps: Smart Business Cards (zenn.cards) Google review cards (Smartreview.app) and your Zenn.photos Event apps.

Zaags is very powerful and versatile platform that allows the creation of apps for many different functions. Please get in touch if you want more information. contact@zaags.com or via Whatsapp (top right button).

We are always adapting apps to different needs and our team of engineers and designers can be hired for specific needs.

An easy 2.step process that should take you very little time !

You can always improve your app later in your control panel

What type of Event are you organizing ?

Familia event

Professional/social

Reunions

Others



When will it take place?






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